MS - 21 Social Processes and Behavioral Issues

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ASSIGNMENT

Course Code              :           MS - 21

Course Title               :           Social Processes and Behavioral Issues

Assignment Code      :           MS-21/TMA/SEM - 01 /2014

Coverage                    :           All Blocks

Note : Attempt all the questions and submit this assignment on or before 30th April, 2014 to the coordinator of your study center.

1.         Briefly discuss the challenges faced by organizations because of globalization and the strategies to deal with it. Give examples.

Answer : Challenges of globalization

Globalization poses four major challenges that will have to be addressed by governments, civil society, and other policy actors.

One is to ensure that the benefits of globalization extend to all countries. That will certainly not happen automatically.

The second is to deal with the fear that globalization leads to instability, which is particularly marked in the developing world.

2.         Describe the importance of understanding human behavior in organizations. Describe and discuss the characteristics of type A and B personalities and their impact on organizations performance with relevant examples.

Answer : importance of understanding human behavior in organizations.

“Some people have suggested that understanding human behavior is the single most important requirement for managerial success.”

Understanding human behavior, while one of the vital components of successfully managing an organization, is not the single most important requirement for managerial success. While it leads to better relationships, better collaboration among staff and other people in the organization, building a team that breeds creativity and productivity, there are other variables within and outside the organization that every manager must be technically equip to deal with.

3.         What are the salient features of counseling? Briefly discuss the process of counseling in organizations and its importance.

Answer : Characteristics of Effective Counseling

Effective counseling is a two way street. It takes a cooperative effort by both the person receiving counseling and the counselor. And it takes a commitment to make sometimes difficult changes in behavior or thinking patterns.

What you expect to achieve with your counselor should be clearly defined as you begin your counseling. You and your counselor should discuss realistic time frames for reaching your goals and agree on how you will measure your

4.         Describe the growing role of Teams in organizations and how leader plays an important role in Teams. Discuss the effectiveness and sustenance of Teams.

Answer : Henry Ford once said: “Coming together is a beginning. Keeping together is progress. Working together is success." The same holds true in the 21st century. In a constantly changing, interconnected, global economy, teams and teamwork play a critical role in organizational success. Companies that value and understand teamwork can accomplish more than a single person, no matter how educated, experienced or trained he may be.

5.         Describe and discuss different attributes of work culture and their significance. Discuss how culture plays on important role in the performance of organization. Give relevant examples.  

Answer : Attributes of work culture

People Shape the Culture. Personalities and experiences of employees create the culture of an organization. For example, if most of the people in an organization are very outgoing, the culture is likely to be open and sociable. If many artifacts depicting the company’s history and values are in evidence throughout the company, people value their history and culture.

If doors are open, and few closed door meetings are held, the culture is unguarded. If negativity about supervision and the company is widespread and complained about by employees, a culture of negativity, that is

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