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MS-25
Q.Briefly discuss the relevance of change in organizations, enlist the
types of change and describe the factors contributing to change citing suitable
examples.
Answer. Any business in today's
fast-moving environment that is looking for the pace of change to slow is
likely to be sorely disappointed....... As an organization continues to operate
and the environment it operates in continues to evolve, it may find out that
one of the processes......
Q. Discuss the concept of 'process-based change'. Cite organizational
examples where process based change has taken place successfully.
Answer.Process-based
organizational change has attracted considerable attention in recent decades,
with the rise of total quality management (TQM) being followed by the emergence
of business process reengineering (BPR).....
Q. Describe the approaches and methods of evaluating change. Illustrate
few examples of evaluation of organizational change.
Answer. As change takes place, it
is important to monitor and evaluate the results of the change programme. This
involves relating the changes to the original strategy and objectives.......
Q. Explain the concept of organizational diagnosis. Describe any two
methods of diagnosis and its benefits and limitations with the help of
examples.
Answer. An organizational
diagnosis is a systematic process of gathering data about a business
organization – its problems, challenges, strengths and limitations – and
analysing how such factors influence its ability to interact effectively and
profitably with its business environment...... During the diagnosis period, it
is important to examine whether the organization really needs the proposed
change and to assess organizational readiness for change. Many organizations
introduce changes they do not really need, while other organizations that would
really benefit......
Q. Write an essay on 'managing transitions'. Differentiate it from
'managing change'. Take a hypothetical organization and apply the rules for
managing transition.
Answer. Transitions affect us
all, up to 10-20 times in our lifetime after major life-events. Coping with
change has been a fundamental survival issue for millennia. So human beings
have evolved a remarkable mechanism for adapting to trauma and changes. Small
changes can be overcome by learning...... Transition is all about letting go of
somebody or something and entering a period where we allow confusion and
potential chaos to be, before preparing to let something new or different come
in the future.......
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